STEPtember

General 9

• What is STEPtember?
• When does STEPtember start and finish?
• When do registrations open?
• Can our organisation register for STEPtember?
• How much does it cost to join STEPtember?

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Teams 10

• How do I form a team?
• How do I join a team?
• What is a Team Captain?
• Can I have less than four people in my team?
• Can I have more than four people in my team?

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Donations 5

• How do I make a donation?
• How do I share my donation page on my social channels?
• My donation didn't appear and I haven't been charged for it.
• What is a tax-deductible donation?
• How will my donation to Steptember appear on my bank statement?

Fundraising 12

• How can I find fundraising sponsors?
• How can I fundraise?
• If my sponsor makes a donation to my team via the website, will they receive a tax receipt?
• Do I have to fundraise as a team or can I do my own activities?
• Facebook has a 'Donate' button option that allows for easy fundraising for a cause. Should I use that?

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App 2

• How do I download the app?
• The App has stopped working - what do I do Now?

Stepping 8

• How do I log steps and activities?
• Will there be pedometers available this year?
• How do I delete steps I’ve added by mistake?
• My pedometer has stopped working - what do I do?
• If I have ordered a pedometer, when will it be delivered?

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Organisations 5

• How do I change the organisation if I made a mistake?
• Do I have to be in an organisation - it's just me Stepping
• I registered without selecting my organisation - what do I do?
• My organisation has participated in the past, do we need to register our organisation again?
• How do I join an organisation?