STEPtember

General 10

• What is STEPtember?
• When does STEPtember start and finish?
• When do registrations open?
• Can our organisation register for STEPtember?
• How much does it cost to join STEPtember?

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Teams 10

• How do I form a team?
• How do I join a team?
• What is a Team Captain?
• Can I have less than four people in my team?
• Can I have more than four people in my team?

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Donations 6

• How do I make a donation?
• How do I make a pledge?
• How do I share my donation page on my social channels?
• My donation didn't appear and I haven't been charged for it.
• What is a tax-deductible donation?

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Fundraising 14

• How can I find fundraising sponsors?
• How can I fundraise?
• How do I add my offline donations to my online total?
• How does my sponsor receive a receipt for offline donations?
• If my sponsor makes a donation to my team via the website, will they receive a tax receipt?

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App 2

• How do I download the app?
• The App has stopped working - what do I do Now?

Stepping 8

• How do I log steps and activities?
• Will there be pedometers available this year?
• How do I delete steps I’ve added by mistake?
• My pedometer has stopped working - what do I do?
• If I have ordered a pedometer, when will it be delivered?

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Organisations 6

• How do I change the organisation if I made a mistake?
• Do I have to be in an organisation - it's just me Stepping
• I registered without selecting my organisation - what do I do?
• My organisation has participated in the past, do we need to register our organisation again?
• How do I join an organisation?

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