We're sorry to hear that your pedometer hasn't arrived yet. We are reliant on Australia Post to deliver these. Please allow up to 10 business days for them to deliver. If it has been 10 days and it still hasn't arrived, please contact the Customer Support team and we can look into it for you. In the meantime, try using your phone! There are many great, free smartphone apps now that will track steps for you. Try one of these: 

  • Apple Health
  • Fitbit
  • Pacer
  • Google Fit
  • StepsApp
  • ActivityTracker
  • MyFitnessPal