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USING THE WEBSITE
I've registered but I am having trouble logging in?
How do I form a team?
I have more than 3 friends who want to join me team - how can we fund raise together?
What is a Team Captain?
How do I join a team?
What is Steptember?
When do registrations close?
How much does it cost to join Steptember?
My organisation has pre-purchased teams, and one of my team members is a child, do we get a discount?
Reasons to Step Up to the Challenge
Who will be my sponsors?
How can I fundraise?
Do I have to fundraise as a team or can I do my own activities?
How do I set a new fundraising target?
Our team has reached our fundraising target, what happens now?
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If my sponsor makes a donation to my team through the website, will they receive a tax receipt?
What do offline donations mean?
How do I add my offline donations to my online total?
How does my sponsor receive a receipt for offline donations?
What is a tax-deductible donation?
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PARTICIPATING IN STEPTEMBER
What else can our organisation do to make Steptember even better for our staff?
When do I wear my pedometer?
I do other physical activities apart from walking, for example, cycling. Can this count towards my step total?
I can’t see my activity on the conversion table — does that mean it doesn’t count?
Do I have to enter my steps every day?
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Can I buy an extra pedometer if I lose or break both of mine?
When will I receive my Steptember Kit and what does it include?
Will I ever need to replace the battery in my pedometer?